Returns and warranty

Returns

Orders can be returned within 14 days of receipt. This is entirely at your own expense. If you exceed this period of 14 days, it is not possible to recover the costs of the relevant product. Products may only be returned when they are in their original condition. When these are opened, used, or damaged by the customer, returns are no longer possible. You register your product via this link as return shipment.

Return address:

Lovely Perfume Store B.V.

Postfach 1344
D-52463 Alsdorf
Germany

Email:

info@lovely-perfume-store.com

Warranty 

You are legally entitled to two years warranty. If your product has defects, please contact us as soon as possible by going to the contact form. You have the choice to exchange the product or get your money back. The guarantee certificate concerns the invoice that you received after purchase.